Shipping
All shipping is via Australia Post Domestic Parcel Post. Please allow 3-5 business days for your parcel to arrive once you have been notified it has been shipped. Delivery times may vary depending on lodgement and destination points.
If you would like to combine postage costs or optional extra insurance cover, contact me directly for a quote prior to ordering.
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INTERNATIONAL SHIPPING
If you wish to discuss shipping internationally outside Australia, please contact me directly.
Packaging
I will endevour to source packaging as sustainable as I can find including using recycled tissue paper, newspaper offcuts & recycled cardboard boxes. Please recycle your packaging where possible.
Returns and Exchanges
I take great pride in the quality of my work and want you to be completely satisfied with your purchase. If for any reason you are not satisfied with your order, please contact me within 7 days of receiving your order to initiate a return or exchange. Please note that all returned items must be in their original packaging and in unused condition. Shipping costs for returns and exchanges are the responsibility of the customer.
Refunds
Once I've receive your returned item, I will inspect it and notify you that I have received your returned item. I'll immediately notify you on the status of your refund after inspecting the item. If your return is approved, I will initiate a refund to your original method of payment.